Free shipping from 45€ (DE/AT/CH) & Free returns (DE/AT/CH)

GTC

 

GENERAL TERMS AND CONDITIONS

 

Cashmere-Fashion online shop

1. scope and clientele

2. offer and conclusion of contract, contractual partner

3. right of withdrawal

4. storage of the text of the contract

5. delivery area and delivery

6. prices and shipping costs

7. payment

8. reservation of title; offsetting; right of retention

9. warranty

10. language of contract

11. applicable law

12. final provisions

 

The cashmere fashion online shop is operated by es ce fashion GmbH, Rosengasse 1, D-82237 Wörthsee, represented by managing director Raphaela Treiber.

 

1. scope and clientele

 

These General Terms and Conditions (GTC) apply exclusively to orders placed by customers via our online shop. We do not recognise any deviating conditions of the customer or third parties unless we have expressly agreed to their validity.

 

The offer in our online shop is directed exclusively at consumers (any natural person who concludes the contract for a purpose that cannot be attributed to either his commercial or his self-employed professional activity, § 13 BGB). Accordingly, our products are only sold for private use and in quantities customary in households; an order for commercial purposes is excluded.

 

 

 

 

 

 

 

 

 

 

 

2. offer and conclusion of contract, contractual partner

 

By placing the products in our online shop we make a binding offer to conclude a contract for these goods. The contract is concluded when you accept the offer by clicking the "Buy" button in the final step of the ordering process for the goods contained in the shopping basket. For this purpose, a confirmation window with the details of your order will be displayed before the order process is completed. In this window you can check and correct your entries again before clicking the "Buy" button. Immediately after submitting your order you will receive an automated confirmation by email ("order confirmation").

 

Your contract of purchase is concluded with the

 

es ce fashion GmbH

Rosengasse 1

D-82237 Wörthsee

represented by the managing director Raphaela Treiber

registered in the Commercial Register at the Munich Local Court under HRB 202017

 

3. right of withdrawal

 

Consumers (every natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity, §13 BGB) have a statutory right of revocation. You will find more detailed information on this in the CANCELLATION POLICY.

 

4. storage of the text of the contract

 

Your order and the order data entered by you are stored by us and can be requested from us. You also have the option of printing out your order and the data entered during the ordering process. As long as you have a customer account with us, you can also view your order data at any time in your personal customer area by entering your personal access data. The order data and the general terms and conditions will also be sent to the email address you have entered as part of the order confirmation.

 

 

 

 

 

 

 

 

 

 

 

 

 

5. delivery area and delivery

 

We deliver worldwide.

 

Within Germany as well as to Austria and Switzerland, delivery is free of shipping costs from € 45,- and is automatically displayed in the shopping cart.

 

To other EU countries the delivery costs are € 9,-, to the rest of the world € 20,-.

 

Our goods are shipped via the logistics service provider DHL and are sent to the invoice/delivery address provided by the customer.

 

All packages are insured.

 

The delivery time is 3-5 working days from receipt of order, unless otherwise stated in the offer. For deliveries to Switzerland the delivery time is extended by 2-4 working days. For worldwide deliveries, the delivery time is extended accordingly by 4-5 working days.

 

 

If possible, you will receive your order in one single shipment. Should a separate shipment be necessary for technical or logistical reasons, for example because your order contains items that have to be packed separately or transported differently, no additional costs will arise for you.

 

6. prices and shipping costs

 

The prices quoted are fixed prices in Euro including the applicable statutory value added tax. All prices quoted do not include shipping costs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7. payment

 

For payment you can choose from the payment options indicated in our offer.

 

Payment methods:

 

PayPal Express Checkout, Shopify Payments.

 

The Shopify Payments include: Credit card (Visa, MasterCard, American Express), Klarna immediate transfer, invoice and instalment payment.

 

Klarna handles the entire transaction. Shop Pay and Apple Pay are also offered.

 

 

When purchasing on account, the invoice amount is due for payment to our external partner Klarna GmbH on the calendar day stated on the invoice (14 calendar days after the invoice date). The payment method purchase on account requires, among other things, a successful credit check by Klarna GmbH. If the customer is allowed to purchase on account after credit assessment, the payment will be processed in cooperation with Klarna GmbH, to which we assign our payment claim. In this case the customer can only make payment to Klarna GmbH with debt-discharging effect. We remain responsible for general customer enquiries (e.g. regarding the goods, delivery time, shipment), returns, complaints, declarations of revocation and shipments or credit notes even in case of purchase on account via Klarna. The general terms and conditions of Klarna GmbH apply.

 

8. reservation of title; offsetting; right of retention

 

In the case of consumers, we reserve the right of ownership of the purchased item until the invoice amount has been paid in full. If you are an entrepreneur in the exercise of your commercial or independent professional activity, a legal entity under public law or a special fund under public law, we reserve the right of ownership of the object of sale until all outstanding claims from the business relationship with the buyer have been settled. The corresponding security rights are transferable to third parties.

 

You shall only be entitled to a right of set-off if your counterclaims have been legally established or are undisputed or recognised by us. Furthermore, you shall only have a right of retention if and insofar as your counterclaim is based on the same contractual relationship.

 

If the customer is in arrears with any payment obligations to us, all existing claims shall become due immediately.

 

 

 

 

 

 

 

9. warranty

 

In case of defects of the delivered goods, the legal rights apply.

 

10. language of contract

 

The language of contract is English.

 

11. applicable law

 

The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods, insofar as this does not conflict with mandatory international consumer protection law.

 

12. final provisions

 

Should any of these provisions be or become invalid, this shall not affect the validity of the remaining provisions.